Can't log in

[Spilled-Ink]

Hey, I'm new. I registered the account I'm currently on but cannot seem to log into the loE game. When I click login it stays on "logging in" for a good 4 minutes before giving me this message:

Error:

failure: Could not get user

I'd really love to try this game out after hearing such great things from the nightmare nights panel.
Help please!

[Night Striker]

Hey Spilled Ink, welcome to the forums! Did you make sure that you typed in your username and password correctly? And if so, the only thing that comes to mind as to why you are getting that error is the hyphen in your name, so maybe try changing your username or making another account without using any special characters, and see if it works then. Hopefully that helps

[Chromylon]

i cant seem to log in either and my username is simply Chromlyon, so its probably not the hyphen

[String Stream]

Same issue for me. I even removed the space in my username. No juice.  I tried my email instead, and that didn't work either!  Same error: "failure: Could not get user"

Update: Actually, this seems to have some bearing. Perhaps I need to dig harder for the account verification thingy...

[Moonstar_5606]

I'm not able to log in despite having the correct username and password. I tried to log in 3 times now and it keeps saying that I have an incorrect username and password.

[sleepybean]

Same issue, couldn't get user. No idea how to fix it, everything I type in, as in login and password, are correct. As for verification, I haven't gotten any e-mails or such. I rea-ally want to play thiss game, but can't. Please, help

[Cyan Spark]

Hello! Remember to log in with your forum username and password, not email! If that doesn't work, try temporarily changing your password on the forum to something else and checking whether that works for logging in to the game.

Additionally, if you are playing via the direct download on Windows, ensure that you have extracted the .zip file before attempting to launch the game.

[DELIVERYBOY3000]

this is making me go insane a little bit   i tried logging in after making my new account, still cant get user. could it be because i have numbers in my username? I have used the correct login information each time I try, and I even decided to change my password to see if that would help. Nothing    If anybody has anything that can help that doesnt involve making an entirely new user unless necessary, you are an angel  

[SolarHue]

having this issue too, i was just assuming it's because chromebooks are very bad to game with (despite having a playstore that lets you play games..) and/or since a lot of games that are on mobile dont think to accomodate for chromebook. the login screen is very laggy (easier to tell because of how low the framerate is on the bg of the login screen..) if it is my computer, i hope it'll fix itself soon.

for me, it kept telling me to make a password key. then it said "logging in", i waited, nothing. i clicked login again just in case, and it told me to re enter the password key, so i did. still logging in... and nothing. ahhh

UPDATE: reopened and waited longer, now it says something about not being abel to connect to a "destinated host"