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Started by LostSanity, 2016 Jun 26, 12:03:13
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Quote from: HerpyDooves on 2016 Jun 26, 18:01:41The only idea I have is to update media player, but I'm sure you already have. I'll keep looking for a solution though.
Quote from: FeverishPegasus on 2016 Jun 28, 18:07:36I think the issue with Avast not scanning has to do with the idea that Windows likes to open up applications sequentially. If you open Google Chrome, Notepad, and Command Prompt in that order, they will come up in that order, even if google chrome takes 2 hours to get ready. If Windows Media Player refuses to open, windows won't allow you to perform the Avast scan (there is a chance I am completely wrong here).I give you four options for dealing with Windows Media Player:1. Uninstall, then re-install it (which you've probably done)2. Restore computer to factory settings (which you've probably done)3. Use different video playing software and ditch Windows Media Player4. Ask Microsoft customer service for help