Legends of Equestria - Forum

General Category => Legends of Equestria Discussion => Topic started by: Ellowee on 2017 Sep 07, 21:53:03

Title: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Ellowee on 2017 Sep 07, 21:53:03
Hi everyone!

Now that the Open Access Release is live, you'll need to know how to report a bug on our new system, Phabricator!  To report issues with, or make suggestions about, Legends of Equestria, please follow the steps below.

Step 1) Create an account on http://phabricator.legendsofequestria.com/

Step 2) Depending on the issue you're reporting, click on one of these links:
For general game/server bugs & suggestions -http://phabricator.legendsofequestria.com/maniphest/task/edit/form/1/
For quest bugs - http://phabricator.legendsofequestria.com/maniphest/task/edit/form/5/

Step 3) Make a short title, a concise description of the bug or suggestion.

Step 4) In the description box, first fill out first what the bug/error or suggestion is, then fill out the steps you took that caused the bug, so we can repeat them to replicate it; and finally, include screenshots/pictures/video of the bug to help us find it.

Please make sure to submit each bug or suggestion on separate tickets. For example, if you encounter two quests that have issues, don't add them both to the same ticket; please submit two different reports, one for each quest. We assign individual tickets to team members based on their area of expertise, so this makes sure we don't get confused or overlook any problems!

If you report bugs anywhere else, we may ask you to submit them this way instead; this is the best way to keep everything recorded, so that the relevant team members will be able to check the bug list and work on fixing them in their own time.


Note: please do not send bug reports via email to a member of the team, to our social media accounts, or post them in response to this topic. All bug reports should be made through the system explained above, to make sure the right people on the team see them, and get to work fixing them!

Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Eldur on 2017 Sep 09, 11:00:03
Quote from: Ellowee on 2017 Sep 07, 21:53:03Step 2) Click the + (Plus) in the top right corner and click "Create Bug (Public)"

Can't find that one. The link does work though, but it's far from being comfy to dig out that one for reporting. My menu looks like this:

(http://fs5.directupload.net/images/170909/pa2bybzj.jpg)

 :o
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dark_Twilight on 2017 Sep 09, 13:50:56
Quote from: Eldur on 2017 Sep 09, 11:00:03Can't find that one. The link does work though, but it's far from being comfy to dig out that one for reporting. My menu looks like this:


If you just made an account you might have to wait untill someone adds you/enables you to submit bug reports.

Other than that.

Once that will happen you will see a "+ Create Task" link under the search field.

(http://fs5.directupload.net/images/170909/8t77g9cj.png)

Edit: Also it will only show if youre in Tasks on the gray left area.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Rafrpt on 2017 Sep 09, 19:41:45
is the server still up because i can't login? o.O
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dark_Twilight on 2017 Sep 09, 19:46:04
Quote from: Rafrpt on 2017 Sep 09, 19:41:45is the server still up because i can't login? o.O

Is it sep 10 00:00 EST yet? Nope? Then why you ask?
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: ObeyBunny on 2017 Sep 10, 04:54:03
Gosh! I guess I have some bugs to report. But, how do I create a log in on that website?
Title: can't found Flan in Cantermore
Post by: BlueFlowerDragon on 2017 Sep 10, 09:17:35
(https://truth.bahamut.com.tw/s01/201709/2f1f45febd49e6f771de7667deebb92a.JPG)
last time Flan here,now i can't found she
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: legends37833 on 2017 Sep 10, 09:37:41
hey umm i icant login on there and put my comment so ill just put it here umm every time i try loging in to the game it sais skill atlas downloading and it never downloads and it wont let me play can you plzzz tell me how fix this  ono
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dark_Twilight on 2017 Sep 10, 09:44:50
Quote from: legends37833 on 2017 Sep 10, 09:37:41hey umm i icant login on there and put my comment so ill just put it here umm every time i try loging in to the game it sais skill atlas downloading and it never downloads and it wont let me play can you plzzz tell me how fix this  ono

Do you mean this bug report?

http://phabricator.legendsofequestria.com/T1322

Someone already reported. Was't it you? Also login buton acts as register too.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: legends37833 on 2017 Sep 10, 09:52:55
no i cant login to the game cause it keeps on saying skill atlas downloading and it never downloads
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Fang1207 on 2017 Sep 10, 12:49:50
I don't know if it's a bug. My game crashes when I go to get to the login screen. So what should I do about that? DD:
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dark_Twilight on 2017 Sep 10, 12:54:02
^^ try making a bug report on http://phabricator.legendsofequestria.com and 2nd add your PC specs
Title: Help
Post by: WinterSnowyDA on 2017 Sep 10, 13:16:35
(https://img12.deviantart.net/2829/i/2017/253/7/7/21457912_491426191207030_2874229954298275018_o_by_wintersnowy-dbmzyik.jpg)
This game didin't open ;-;
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: just Kevin on 2017 Sep 10, 13:24:01
Quote from: WinterSnowyDA on 2017 Sep 10, 13:16:35(https://img12.deviantart.net/2829/i/2017/253/7/7/21457912_491426191207030_2874229954298275018_o_by_wintersnowy-dbmzyik.jpg)
This game didin't open ;-;

You need to extract all the contents of the zip first.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: WinterSnowyDA on 2017 Sep 10, 13:30:09
Ok.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: sarena.stellah on 2017 Sep 10, 13:55:58
i made a unicorn but i cannot teleport even though i see other teleport and the server keeps getting disconnected can u help pls
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dark_Twilight on 2017 Sep 10, 14:00:18
Once activated the spell you should click somewhere else to teleport too. If it does not work then make a bug report on http://phabricator.legendsofequestria.com . Cant you read 1st post?
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Twinkle Art on 2017 Sep 11, 18:26:15
I try to play to LoE but there's a big bug!!!
I can't see my character to create & play!
The World is in pink with bugs!!!!
This is so sad for me :(
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: R4VYY on 2017 Sep 11, 18:58:46
hi i have the same bug than twinkle can someone help us please ...
Quote from: Twinkle Art on 2017 Sep 11, 18:26:15I try to play to LoE but there's a big bug!!!
I can't see my character to create & play!
The World is in pink with bugs!!!!
This is so sad for me :(
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: mmpr20 on 2017 Sep 12, 20:13:32
It's lagging so much  >:O
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: BestLaxus on 2017 Sep 12, 22:45:44
(https://image.prntscr.com/image/lbseIVtkRq2nzCRzLB8CMg.png)
I can't post about my problem on there so I'm putting it here.  I don't know what to do
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Fortuna_Bucks on 2017 Sep 13, 11:23:33
i just reported 3 bugs, which 2 of them are quest bugs, but, as i clicked on the only link you gave to report bugs (before editing the post), all of them will appear as public or general bugs... Is it a problem? i actually cannot delete the tasks or, if possible, i don't know how to
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: bronypartymlp15 on 2017 Sep 13, 11:28:01
Error Not valid name what do?
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: KeybladeSmasher on 2017 Sep 13, 15:20:52
I can't even make posts on the site!  ono
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Star Master on 2017 Sep 14, 22:55:09
Why is this happening? TnT I need help  DD:
(https://i.imgur.com/Q2ibueI.png)
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dark_Twilight on 2017 Sep 15, 02:11:29
^^Redownload the game and before running it delete

%USERPROFILE%\AppData\LocalLow\loe\Legends of Equestria\

Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: kaylyn on 2017 Sep 15, 18:57:28
hey everypony, I am glad to see that LoE is now full time. :D
Is any pony else having issues with teleporting? (between lands, not just into a house or thru a gate)
I often just log out on teleport without a error message...
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Captain Whirlwind on 2017 Sep 16, 02:51:00
I keep getting the "Disconnected: connection time out" message.
I've tried everything to get around this. I reset my modum a countless number of times, tried every server,
flushed my DNS and re-installed the program and nothing works.

What do I do?
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: VikaVsm on 2017 Sep 16, 04:48:01
 D: (http://file:///C:/Users/VIKTOR/Desktop/%D0%97%D0%B0%D0%BF%D0%B8%D1%81%D0%B0%D1%82%D0%B8.JPG)you please
Help me with this problem
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Fortuna_Bucks on 2017 Sep 17, 08:56:03
Well, i can't report every single bug i find in the quests... Many quests are bugged and the issues are pretty much the same: the quest mark keeps appearing even though the quest is done; for some quests, some steps are not even doable as they don't get checked on the journal once they're done or the npc i'm talking to will reply like i was saying things like "goodbye" or things that end the conversation, even though i'm just giving the answer to continue the quest.
As said, it's not just a pair of quests, but many have these issues
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dark_Twilight on 2017 Sep 17, 12:14:54
For not tech savy people.

It is recommended that you include your systems specs to the bug report. Like what os and it's version, CPU, GPU, amount of ram at the very least.


To find:
OS information - Right click on on "This PC" or "My Computer" icon on your desktop and click on properties. There it should read "Windows edition" and below your OS name ( Like Windows 7 Pro or Windows 10 Pro) a bit lower you will find system category and the name of your CPU, ammount of RAM and system type (x86 or x64)

For GPU you can either go to either Right click on on "This PC" or "My Computer" icon on your desktop and click on properties, then on the left you should see "device manadger", there expand "Display adapters" and it should list currently active GPUs unless it was manually disabled. Or use GPU-Z from google and once run at the top in the "Name" category it should display name of your GPU.  If you got more than one at the bottom you can switch between each active GPU to get it's info.


Feel free to add this to the 1st post if needed.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Flutterberry on 2017 Sep 17, 15:21:27
As a Unicorn in the game, I can't complete the graduation quest from Starburst Nova. Maybe because I'm working on multiple quests at once? I really don't know what to do. I tried talking to all the NPC's in the game in Cantermore but I can't seem to find a solution to how to complete the graduation quest. And it sucks that I can't even delete or redo a quest. Someone please help me. :(
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Galapagois on 2017 Sep 17, 17:55:59
Please do not post bug reports in this topic. Ellowee's post (https://forum.legendsofequestria.com/index.php?topic=16754) explains how to report bugs properly, to make sure they're added to the queue of the relevant development team; follow her instructions, and we'll be able to make sure that the right people get to work on fixing them!

If for any reason you have trouble using the system explained in Ellowee's post, please email our support address (http://mailto:[email protected]), so we can walk you through it.
Title: The Great Book Trade Glitch
Post by: Stallion Maiden on 2017 Sep 17, 19:39:09
Hello there! I am Stallion Maiden. I am posting this because I find what I think may be a bug or glitch. When completing the mission "The Great Book Trade", I find that I can't complete the mission. I am already at chatting with Blueberry and Scattershot, but for some reason nothing happens. It either has them repeating the same regular banter they speak or it closes their dialogue when I press "I heard you are in the Book Trade Program". I am not sure what to do but report it. I don't know if I am the only one facing this or if anyone else is.
Sincerely
Stallion Maiden
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Axe on 2017 Sep 17, 22:45:40
I posted a bug through phabricator. Someone please take the time to reply with a suggestion, that would be really appreciated.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Fortuna_Bucks on 2017 Sep 18, 12:45:16
Quote from: Stallion Maiden on 2017 Sep 17, 19:39:09Hello there! I am Stallion Maiden. I am posting this because I find what I think may be a bug or glitch. When completing the mission "The Great Book Trade", I find that I can't complete the mission. I am already at chatting with Blueberry and Scattershot, but for some reason nothing happens. It either has them repeating the same regular banter they speak or it closes their dialogue when I press "I heard you are in the Book Trade Program". I am not sure what to do but report it. I don't know if I am the only one facing this or if anyone else is.
Sincerely
Stallion Maiden
I do have this issue as well and, yep, it's a bug: many quests have this same kind of problem. In order to report it, follow the tutorial in the orginal post (this one quoted below)
Quote from: Ellowee on 2017 Sep 07, 21:53:03Step 1) Create an account on http://phabricator.legendsofequestria.com/

Step 2) Click the + (Plus) in the top right corner and click "Create Bug (Public)", Or click these links:
For general game/server bugs -http://phabricator.legendsofequestria.com/maniphest/task/edit/form/1/
For quest bugs - http://phabricator.legendsofequestria.com/maniphest/task/edit/form/5/

Step 3) Make a short title, a concise description of the bug or error.

Step 4) In the description box, first fill out first what the bug or error is' then fill out the steps you took that caused the bug, so we can repeat them to replicate it; and finally, include screenshots/pictures/video of the bug to help us find it.

Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Jolud on 2017 Sep 19, 11:33:52
Что делать если в игре у меня пропала магия телепортации у единорога?
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Felicorn on 2017 Sep 19, 12:50:55
Is it just me or can't anyone else run forward? The W letter works for me on the computer and it works in other games.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: florapotat on 2017 Sep 21, 02:29:58
when I go to the phabricator site it just keeps telling me to sign the document, and when I do it says I need to verify my email, so I click the link in the email and it says I need to sign the document, and the process repeats endlessly
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: DarkEyedSpence on 2017 Sep 21, 17:44:56
I have a similar problem with the game it seems that pink has replaced the text and I can't see the login.(https://www.dropbox.com/home/Screenshots?preview=Screenshot+2017-09-21+13.33.39.png)
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Captain Whirlwind on 2017 Sep 22, 02:04:37
Can someone look at my problem on Phabricator?
I still can't even play the game.
15 seconds and then I get disconnected. I've tried every possible thing I can do.
http://phabricator.legendsofequestria.com/T1624
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: nightmare47 on 2017 Sep 23, 10:05:02
I just started playing as a unicorn and I'm unable to complete the quest the magic of ordinary neighs please help me
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: fluffycat12 on 2017 Sep 23, 17:23:34
Excuse me, but for some reason when I finished the Mindless Violins quest, I got everything except for the cat egg. I don't know if they took it out of the game or what, but if someone could answer me that would be helpful! Thanks.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Yugilover1 on 2017 Sep 24, 12:59:49
will you please bring back the butt sliding to the game I liked that part of the game to move around while sitting and I miss doing that
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Axe on 2017 Sep 30, 05:31:43
Omfg will someone PLEASE reply to my bug report on phabricator? It's been on there for God knows how long.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: SolarSunnyFlare13 on 2017 Oct 02, 00:52:12
Quote from: Dark_Twilight on 2017 Sep 09, 13:50:56If you just made an account you might have to wait untill someone adds you/enables you to submit bug reports.

Other than that.

Once that will happen you will see a "+ Create Task" link under the search field.

(http://fs5.directupload.net/images/170909/8t77g9cj.png)

Edit: Also it will only show if youre in Tasks on the gray left area.


Well that's frustrating D: I've just made my own Phabricator account and I don't see that on my screen either...
...and I've got a really urgent bug I have to report :(

(https://i.imgur.com/EHgPl8a.png)
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Axe on 2017 Oct 06, 03:04:20
UGH. The staff here don't even help at all. This is stupid.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Bluqouver on 2017 Oct 06, 07:21:38
Here a a post with the same log in errors and how to fix it.

https://forum.legendsofequestria.com/index.php?topic=16835.0
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: | bear | on 2017 Oct 07, 21:04:49
I've been patiently waiting forever and the staff has still not responded to my problem :')
and I need it to be fixed..NOW
If someone knows how to fix this, it would be much appreciated...
This screen keeps coming after a while every time I log in:
(http://oi65.tinypic.com/2r6haf9.jpg)

I've heard that the only way to fix it was to make another account.. and I really don't want to do that ;-;
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: SunStripe Brizzal on 2017 Oct 14, 13:09:35
I'm having problems logging into my account it looks like this.

Server Listing

Cutiemarks .. Error

Items .. Error

Abilities .. Error

Skills .. Error

Recipes .. Error

Items Atlas .. Done

Skill Atlas .. Downloading
Title: Movement Problems
Post by: DazlingAtlaz on 2017 Oct 19, 00:28:07
So, I have a problem. When I go inside the game and try to move around, it isn't working although I checked the settings control. Everything was fine, but no matter how much I press w,s,d,a, it doesn't work.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: francescodp1984 on 2017 Oct 20, 18:20:00
non riesco ad entrare mi dice che il nome utente e errato oh la password non e corretta
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Dashie Blue on 2017 Oct 26, 17:57:00
I cannot connect with the game! I changed my pw, I deactivated my firewall, I tried launcher version and x64 version, and I always end up stuck in the log in screen... do you know what could be wrong?
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: WoomyToon on 2017 Oct 28, 22:42:50
Hi! I discovered a pretty common bug in the game that happens a lot to me and my friends.
Usually when we're Unicorns, sometimes the standard attack moves and teleportation won't work!

If anyone knows how to fix this- this would be very helpful.
Thanks!  0:)
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: francescodp1984 on 2017 Oct 30, 08:45:16
non mi ricordo il mio usarname sul gioco
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: CatAndTheCookie on 2017 Nov 02, 12:07:40
Quote from: legends37833 on 2017 Sep 10, 09:37:41hey umm i icant login on there and put my comment so ill just put it here umm every time i try loging in to the game it sais skill atlas downloading and it never downloads and it wont let me play can you plzzz tell me how fix this  ono
Same here! Please fix this glitch LoE I really want to play LoE again :(
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: CatAndTheCookie on 2017 Nov 02, 12:15:01
Quote from: SunStripe Brizzal on 2017 Oct 14, 13:09:35I'm having problems logging into my account it looks like this.

Server Listing

Cutiemarks .. Error

Items .. Error

Abilities .. Error

Skills .. Error

Recipes .. Error

Items Atlas .. Done

Skill Atlas .. Downloading
  :( exact same thing here
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: kaylyn on 2017 Nov 04, 07:54:01
Quote from: WoomyToon on 2017 Oct 28, 22:42:50Hi! I discovered a pretty common bug in the game that happens a lot to me and my friends.
Usually when we're Unicorns, sometimes the standard attack moves and teleportation won't work!

If anyone knows how to fix this- this would be very helpful.
Thanks!  0:)

I commented about a teleporting problem when they just had open server weekends...(sigh)
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: NinjaCatInni on 2017 Nov 10, 00:25:37
LoE won't launch on windows 10


So I downloaded the game, and when it was ready to launch, it didn't work, this thing that blocked it came and when I clicked continue, then nothing happened. Please help :( (http://DSC_0312)
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Night Striker on 2017 Nov 10, 06:55:23
Quote from: NinjaCatInni on 2017 Nov 10, 00:25:37LoE won't launch on windows 10


So I downloaded the game, and when it was ready to launch, it didn't work, this thing that blocked it came and when I clicked continue, then nothing happened. Please help :( (http://DSC_0312)

You might want to try linking that image again because "http://DSC_0312" doesn't show a picture and the "thing" that you mentioned, I'm guessing, is probably a firewall that you need to turn off.

Also fyi, it's not a windows 10 problem, I use a laptop  that has windows 10, and it launches fine.
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Alexander.W on 2017 Nov 10, 12:08:05
I forgot my password.
How can you find / change your password?
Title: Re: [Tutorial] How to Use Our Bug Report System!
Post by: Ponyventures on 2017 Nov 22, 11:50:29
where do i send in 3d animation bugs?
Title: Error Message
Post by: Sweator01 on 2017 Dec 03, 13:41:45
Every time I try to log in I get this http://oi65.tinypic.com/2r6haf9.jpg
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: ~RainCloud on 2017 Dec 04, 05:35:15
Quote from: Sweator01 on 2017 Dec 03, 13:41:45Every time I try to log in I get this http://oi65.tinypic.com/2r6haf9.jpg

What's your internet connection like?

And do you have your login credentials correctly typed into the ID and Password boxes?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Sweator01 on 2017 Dec 09, 19:27:48
I'm not sure I made this login months ago and it was when this was when you were cleaning the bugs and stuff
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: cultcyanide on 2017 Dec 12, 15:08:32
I can't register on the phabricator. I've tried registering two email addresses and didn't get any letter from both (not even a spam). How do I report a bug then?DD:
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2017 Dec 12, 15:14:34
Hello there Cultcyanide, Perhaps there is a slight malfunction to the e-mail, Have you tried logging in with the emails, because i don't know if i got an activation e-mail.

If that doesn't work we can always work something out.
Perhaps i can post your issue on phabricator. what is the problem, perhaps it is a known one.

kind regards
Anthea
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: cultcyanide on 2017 Dec 13, 06:18:43
Quote from: SapphCres on 2017 Dec 12, 15:14:34Hello there Cultcyanide, Perhaps there is a slight malfunction to the e-mail, Have you tried logging in with the emails, because i don't know if i got an activation e-mail.

If that doesn't work we can always work something out.
Perhaps i can post your issue on phabricator. what is the problem, perhaps it is a known one.

kind regards
Anthea

This issue with the emails is going on for 2 days straight and the problem is quite urgent.
I think you've already seen my topic and I would appreciate it if you reposted my problem.
Thank you!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2017 Dec 13, 06:54:14
No problem I'll put it in phabricator
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: PrismaticPixie on 2017 Dec 15, 16:45:46
Hey All,
Gotta bug I need to report but I cant seem to register with phabricator either. No emailed verification in my inbox? I would love to continue a few quests but the Wanda Percent NPC cant be talked to on any server and I desperately want to complete these quests. HELP PLEASE!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MollyMoon14 on 2017 Dec 16, 09:17:32
Hello
I can't register on the phabritter.
I have two problems to report, what to do? 

The first mistake concerns Wanda Percent, with whom I can not talk.
And the second concerns Honey Glaze. I can't start the task with Honey.

I apologize for my English, but this is not my native language.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: cultcyanide on 2017 Dec 16, 09:35:24
Ooh thank God I'm not the only one with this problem
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2017 Dec 16, 11:37:24
Molly Moon and CultCyanide i have Added your 2 problems to Phabricator.

For the Honey glaze be sure to do the following:
1. Talk to him tell him you want to help and that you'll tell ponies the sandwiches come from him.
2. distribute the sandwiches to different hungry ponies, be sure the want to eat it and you say they com from Honey Glaze.
3. return to Honey Glaze

Kind regards
Annie
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MollyMoon14 on 2017 Dec 17, 09:02:21
SapphCres Really thank you  <3

And I can not start tasks from Gaze Honey for an unknown reason
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: cultcyanide on 2017 Dec 17, 16:58:30
Quote from: SapphCres on 2017 Dec 16, 11:37:24Molly Moon and CultCyanide i have Added your 2 problems to Phabricator.

For the Honey glaze be sure to do the following:
1. Talk to him tell him you want to help and that you'll tell ponies the sandwiches come from him.
2. distribute the sandwiches to different hungry ponies, be sure the want to eat it and you say they com from Honey Glaze.
3. return to Honey Glaze

Kind regards
Annie

Thank you so much!Can we just get a link to keep up with the status of a problem?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: RadarLakeKosh on 2017 Dec 18, 02:18:28
I need to report a quest bug, so I tried making a Phabricator account with my Gmail address and the verification email wouldn't send no matter how many times I clicked the link. I checked my spam folder and I know the email address is right because I tried to link my Google account and I double-checked it. What should I do?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2017 Dec 18, 06:37:04
I will do a general thing here for you all....

Since you guys can't do this I'll add all your problems to phabricator.... :D

May i just ask for the next bug to complete this and send me it in a message.

**What is happening:**
Describe here what is currently happening

**What should be happening:**
Describe here what should be happening instead

 **Steps to reproduce the issue:**
Give a list of all steps leading to the issue, from the launch of the game to the issue

**Reproduced by:**
Forum name of anyone having reproduced this issue, if any

**Screenshots:**
If applicable, give a direct link to screenshots/GIFs/videos of the issue, annotated to show exactly what's going wrong


I will try to get the bug as fast as i can into Phabricator

Kind regards
Anthea
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: cultcyanide on 2017 Dec 18, 12:20:27
Quote from: SapphCres on 2017 Dec 18, 06:37:04I will do a general thing here for you all....

Since you guys can't do this I'll add all your problems to phabricator.... :D

May i just ask for the next bug to complete this and send me it in a message.

**What is happening:**
Describe here what is currently happening

**What should be happening:**
Describe here what should be happening instead

 **Steps to reproduce the issue:**
Give a list of all steps leading to the issue, from the launch of the game to the issue

**Reproduced by:**
Forum name of anyone having reproduced this issue, if any

**Screenshots:**
If applicable, give a direct link to screenshots/GIFs/videos of the issue, annotated to show exactly what's going wrong


I will try to get the bug as fast as i can into Phabricator

Kind regards
Anthea


1. Wanda Percent and Vogue Sharp are not responding to the player.
2. They should start a dialogue like normal NPC's do
3.Take the Intensive Carrot Unit/It belongs in a museum quests
4. MollyMoon14 & PrismaticPixie on the LOE official forum
5. (I Don't think that screenshots are necessary)
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: PrismaticPixie on 2017 Dec 19, 10:45:20
 D:  Thank you!!! D:
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: PrismaticPixie on 2017 Dec 22, 10:56:12
Colts and fillies you should now be able to talk to Wanda!!!! YAY!!!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Moon-Flower on 2017 Dec 24, 11:50:28
Quote from: cultcyanide on 2017 Dec 12, 15:08:32I can't register on the phabricator. I've tried registering two email addresses and didn't get any letter from both (not even a spam). How do I report a bug then?DD:
Quote from: cultcyanide on 2017 Dec 13, 06:18:43This issue with the emails is going on for 2 days straight and the problem is quite urgent.
I think you've already seen my topic and I would appreciate it if you reposted my problem.
Thank you!
Quote from: PrismaticPixie on 2017 Dec 15, 16:45:46Hey All,
Gotta bug I need to report but I cant seem to register with phabricator either. No emailed verification in my inbox? I would love to continue a few quests but the Wanda Percent NPC cant be talked to on any server and I desperately want to complete these quests. HELP PLEASE!
Quote from: RadarLakeKosh on 2017 Dec 18, 02:18:28I need to report a quest bug, so I tried making a Phabricator account with my Gmail address and the verification email wouldn't send no matter how many times I clicked the link. I checked my spam folder and I know the email address is right because I tried to link my Google account and I double-checked it. What should I do?

Same problem here.
Began with the game 2 days ago and ran in quite some issues - I probably forgot most again because I can't register.
Over the past ~48 hours I clicked the "resend e-mail" button at least a dozen times.
No e-mail has been received, spam folder has been checked too.

Please do something about this.
Thank you.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Cerothus on 2017 Dec 26, 15:04:31
First-time user of Phabricator, here!
I recently submitted a ticket and I'm unsure how or where to look for a reply - if, indeed I get a reply, saying that the issue is being looked at, or that they have a suggestion to fix my problem.

I'm unfamiliar with the Phabricator's layout, so I don't really know if I'll receive a notification of some kind or if I have to go looking for it.

Any help would be appreciated, haha!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Nahyren on 2017 Dec 26, 20:08:51
nvm wrong thing
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MikoHikari7 on 2017 Dec 26, 21:15:13
Quote from: Moon-Flower on 2017 Dec 24, 11:50:28Same problem here.
Began with the game 2 days ago and ran in quite some issues - I probably forgot most again because I can't register.
Over the past ~48 hours I clicked the "resend e-mail" button at least a dozen times.
No e-mail has been received, spam folder has been checked too.

Please do something about this.
Thank you.

Same here and I'm desperate to get my bug fixed...

My pony accidentally fell out of the map of Heartlands when teleporting and is now endlessly falling outside of the map and I can't do anything about it.

I haven't been able to play for months due to a hurricane. I didn't get a Christmas vacation but I got this week free, and when I'm finally able to play LoE this happens :( I gotta be careful when teleporting
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: McClaw on 2017 Dec 26, 23:21:19
Quote from: MikoHikari7 on 2017 Dec 26, 21:15:13My pony accidentally fell out of the map of Heartlands when teleporting and is now endlessly falling outside of the map and I can't do anything about it.

I haven't been able to play for months due to a hurricane. I didn't get a Christmas vacation but I got this week free, and when I'm finally able to play LoE this happens :( I gotta be careful when teleporting
Have you tried the "/stuck" command?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Moon-Flower on 2017 Dec 27, 18:25:20
About 4 days passed since my previous post and more people showed up having the same problem.

Posts about that issue:

In meantime I found LoE's Discord server and encountered several people there having that problem too.
It seems to happen to both, Google account and normal registrations.
There are NO validation e-mails reaching the inbox NEITHER THE SPAM FOLDER.

I would be glad if you could unlock my account manually, we could communicate through private messages on Discord or on the forum.

Please work on this, some people can't report bugs and they would like to.
This is tiring and frustrating.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Mizako on 2017 Dec 27, 21:24:23
Well, sadly i cant sign up to that site. It says that it sent me a verifaction e-mail but it doesnt send me anything. And i really have an important bug about quests to report.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MikoHikari7 on 2017 Dec 28, 18:55:17
Quote from: McClaw on 2017 Dec 26, 23:21:19Have you tried the "/stuck" command?

I'll try just that, thank you!

EDIT: It worked thank you so much!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: RaineliaDawn on 2017 Dec 30, 04:41:12
I was curious if anyone else is having issues with their combat skills? For me the game seems to have a glitch where I can't use any of my combat skills and my other friends who are playing don't seem to have this problem. I was going to submit a ticket about it but since I just joined I can't so I was curious if anyone else is experinceing the same problem.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: kaylyn on 2017 Dec 30, 06:02:25
I just downloaded the 32 bit windows 01.10 and it seems that LoE is down at the moment.
Will have to try a bit later on.

12 hours later.. get to login screen, add user and pass, both servers down (ping n/a)..
guess i will have to wait a little longer lol.

 2 days later...At Least I saw one server up, but when i try to log in, the viewer just crashes.

I can't file a report, moon-flower ( a few comments above) has already spelled that issue out.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: AzumaRikimaru on 2017 Dec 31, 12:29:55
I have a problem. Me and my friend can't see each other but both of us play on the same server and stand on the same place. How can it be fixed?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Cerothus on 2017 Dec 31, 15:40:17
Quote from: AzumaRikimaru on 2017 Dec 31, 12:29:55I have a problem. Me and my friend can't see each other but both of us play on the same server and stand on the same place. How can it be fixed?

You might be in different rooms. Check to make sure you're both in the same room, it can be found directly under your minimap.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: McClaw on 2017 Dec 31, 21:53:19
Quote from: Cerothus on 2017 Dec 31, 15:40:17You might be in different rooms. Check to make sure you're both in the same room, it can be found directly under your minimap.
Cerothus is specifically referring to the number/letter code. If you click on the code, it shows a list of other "rooms" on that server. For two players to see each other, they need to be in the same room on the server, as well as within sight of each other on the map.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: kaylyn on 2018 Jan 03, 04:36:31
Oh, and when i could actually login, i could not get most teleports to work without the game crashing.
I think someone else has made mention of that too!
It would be nice if i could actually log into the phabricator to report it.
No i do not use at and t. there are actually other countrys than the U.S, strangely enough.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Moon-Flower on 2018 Jan 04, 22:00:27
Good news, the registration issues have been resolved!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: kaylyn on 2018 Jan 06, 03:50:05
Oh ok.. i was actually able to log in recently as well,
but most teleports still dont work and just crash the game.
i mean, just sayin, you know.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: maksimus_del on 2018 Jan 07, 12:07:10
how to fix error items?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: jklom98 on 2018 Jan 12, 18:50:53
I have found out that when you use the (skill) book emotions and use the taskbar, it does not co-sync.

If this suggestion/bug report helps gameplay what so ever. :D
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Katherine X on 2018 Jan 25, 20:03:30
Hi so i'm a Pegasus and after I completed the questing in the forest and then met my friends again back at town hall, there was no quest mark after that and I don't know where to quest next. Is that normal?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: FluffyHuskyGaming on 2018 Jan 29, 08:42:43
Quote from: Twinkle Art on 2017 Sep 11, 18:26:15I try to play to LoE but there's a big bug!!!
I can't see my character to create & play!
The World is in pink with bugs!!!!
This is so sad for me :(

I have the same type of bug.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: LadyArcana on 2018 Feb 05, 10:54:19
I can't find the list of "basic commands".  Can someone please send me a link to that page?  0:) 
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: midnightflower on 2018 Feb 08, 20:20:34
theres a bug in the pegsus thing i cant talk to windhover  o.O  o.O  so can you fix it its not just me with the problem :/  ono  >:/  :]  :o
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: the_friendly_unicorn_ on 2018 Mar 03, 09:51:25
Hey, what if you forgot your password? What link do you click?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Mar 03, 12:05:11
then you just click Login => forgot password and enter your Username/E-Mail
Title: i can't play the game please help me
Post by: skeelyshy on 2018 Mar 29, 07:36:51
when i try to log into legends of equestria it is saying

error:
you must update the game to play

however i have the latest build
i've opened my loe launcher to see if i really had to update the game
the launcher said "launch" and didn't say "update"
i launched the game with the launcher and it gave me a error message
the system can't find the given files (idk how to spell sorry)
it didn't give a error message number
the game worked perfecly fine yesterday
can someone help me?
 D:  DD:   :'(
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: GaryHappyPony on 2018 Mar 29, 07:53:25
Quote from: skeelyshy on 2018 Mar 29, 07:36:51when i try to log into legends of equestria it is saying

error:
you must update the game to play

however i have the latest build
i've opened my loe launcher to see if i really had to update the game
the launcher said "launch" and didn't say "update"
i launched the game with the launcher and it gave me a error message
the system can't find the given files (idk how to spell sorry)
it didn't give a error message number
the game worked perfecly fine yesterday
can someone help me?
 D:  DD:   :'(
Don't worry. Just wait when release new update
Title: Reporting a bug
Post by: Nightlight Diamond on 2018 Apr 02, 06:30:25
Plz help. I was in Cantermore and had to go for a food break and did not close the Legends of Equestria tab so it was open on the computer. When i came back i was disconnected-normal thing to happen, but when i logged in again, and the 'Choose pony' page came out my only character- Nightlight Diamond had words next to her saying that shes already used. NOTE: Its a bug. When i was writing this report and logged in the game again, all was fixed but i do want you to have this bug fixed to prevent future problems. ^-^  X3  >A<  :s  ;)  >:/
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Aster Topaz on 2018 Apr 02, 06:34:54
It's already fixed, a security measure was being implemented to prevent players from loading a single pony on multiple servers at the same time.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: WildFlame on 2018 Apr 03, 23:24:27
Is there a glitch on the weather quest? I spoke to the Pega on top of the factory and the one on the bottom still has an arrow above it.
I'm doing the Weather Wrap Up Quest.
I didn't talk to the Pega who was marked, I talked to the one on top. Help Please!(https://cdn.discordapp.com/attachments/430925077630943252/430929537400832000/unknown.png)(https://cdn.discordapp.com/attachments/430925077630943252/430931651971776522/unknown.png)
And sorry for the FN, It's how I take snap shots.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Bee Bun on 2018 Apr 05, 20:36:48
Hmmmm my screen is far to big and i cant even log in and i cant change the settings what do i do???
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Aster Topaz on 2018 Apr 06, 03:05:53
If you're on Windows, go to C:\Users\[YourProfile]\AppData\LocalLow\LoE\Legends of Equestria, open VideoSettings.json in a text editor and change your resolution to something that works.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Bee Bun on 2018 Apr 06, 18:13:41
I know that but it tells me to get a default program?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Aster Topaz on 2018 Apr 07, 02:26:34
Quote from: Bee Bun on 2018 Apr 06, 18:13:41I know that but it tells me to get a default program?

Windows is asking you to pick a program to open the file with since the extension isn't associated with any of its base components. You don't have to set a default program, just select "Notepad" (or Notepad++ if you have it) and click Ok.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MarchPrincess05 on 2018 Apr 08, 10:17:41
Hello, i'm wondering what to do, since when I talk to common cure, for the quest: "Nothing a billion bandages can't fix",  after i'm done talking to him, he doesn't give me the ability to complete the quest.
If you could, then please help me! because I really want to play more of the game!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Aster Topaz on 2018 Apr 09, 02:26:46
Click and drag "Regenerative Aura" from the Medical Talent page of your journal to a slot on your hotbar.

Every quest I have done gives exp to all talents; if Regenerative Aura truly wasn't granted, try doing other quests until you have the points in Medical to purchase the skill. There are plenty of other quests you can do at this stage.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: DuskBulwark on 2018 Apr 17, 14:17:10
I had left the game for a short bit,today I decided to come and see whats new since my last high speed gallop around but after updating(and even reinstalling) the game I get the error message that there was an error loading the character list. I cant even create a new character. I haven't found anything pertaining to how to fix this so I'm posting here to see if there is some sort of fix im overlooking of if i need to make a whole new account.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Aster Topaz on 2018 Apr 18, 02:20:32
Have you tried connecting to both servers? I hear Amareica isn't up right now.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: lisyazhopa on 2018 Apr 21, 08:03:24
I started to do a winter warm up quest and when i came to the mark nothing changed. The monsters should appear but they are not there:(( can i somehow correct this and if so tell me how, plz??
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Aster Topaz on 2018 Apr 22, 02:22:51
Talk to Check List again, she might reset the spawn trigger. Also be sure that you're directly under the mark, these kind of triggers tend to require very precise positioning on our part.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MarchPrincess05 on 2018 Apr 25, 18:03:41
Hello, when I do the quest, "Chlorophiliac" I've collected all of the Cantermore flowers, but it's still telling me to "Find flowers near the sparring circle", what do I do? Also, for some reason the game is telling me in the questbook of that same quest that, "Peacebloom needs a lot of plants." I'm confused on what to do!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Bluqouver on 2018 Apr 26, 17:07:10
The sparring circle is the canterlot arena.  The journal also suggests that you talk to the npc's called Bugsy and Dancer about flowers.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: kaylyn on 2018 Apr 28, 09:11:14
Dunno what you mares and gentlecolts have done, but  i can actually teleport between lands now! :I
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MarchPrincess05 on 2018 May 05, 20:11:03
Idk what is actually supposed to happen but, I'm doing to quest, "Tomorrow Spring is here" As the animal team and It says Drive off 5 Naiads, So, I went to the spifific area and they spawned and then ran off and then disappeared, I went back to that same spot where they spawned, and they didn't come, Yet, my journal still says the same thing, What do I do?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Fluttershy Cloud on 2018 May 06, 03:17:03
Talk to Check List at the town hall again. It'll reset and spawn the mobs for you.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MarchPrincess05 on 2018 May 13, 20:01:24
I want to know.. how do you upload images on here?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Desert Tortoise 20 on 2018 May 21, 20:25:09
"Must Verify Email" to log into Phabricator, but it's Not Sending Me An Email!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: McClaw on 2018 May 22, 00:21:24
Quote from: Desert Tortoise 20 on 2018 May 21, 20:25:09"Must Verify Email" to log into Phabricator, but it's Not Sending Me An Email!
Have you checked your spam folder?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: SnivYoshi on 2018 May 23, 06:55:05
Hi, I have a problem. When I log my accound I see Skill Atlas is "Downloading" and I can t play on a server. What can I do? (https://cdn.discordapp.com/attachments/433261351671037952/448800430428913674/Capture_decran_56.png) Nevermind, I found the problem^^
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Regal Lightning on 2018 May 24, 04:58:20
so i logged in Phabricator but i don´t get verification email

even though my email is correct.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Regal Lightning on 2018 May 24, 05:10:18
 i logged in Phabricator but i don´t get  verification email
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Regal Lightning on 2018 May 26, 01:24:08
well since i don´t get  verification email from Phabricator  im going to post my problem here

: i cant talk to wellington in guest birthday wishes players dialogue is blank




Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Crimson Tail on 2018 Jun 06, 20:57:53
Quote from: Regal Lightning on 2018 May 26, 01:24:08well since i don´t get  verification email from Phabricator  im going to post my problem here

: i cant talk to wellington in guest birthday wishes players dialogue is blank

Should be fixed as of recent.

As for email issues some people are having, emails are not always instant, and sometimes they could land in your spam folder, so always check that.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: BoiOfWar on 2018 Jun 12, 12:17:38
I have three movies that describe my problem

1.

2.

3.


Please help ;(
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Jun 12, 13:32:56
Just a reminder that this topic is a tutorial on how to use Phabricator. If you encounter a bug please report it through there, this will insure a fix.

@BoiOfWar 1 and 3 are a problem indeed please use phabricator

2 is normal, You start of with your first skills, from then on you get IMPROVEMENTS on these skills, they are not being able to be dragger to the task bar.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Fluttershy Cloud on 2018 Jun 12, 21:03:07
Problem 1: Talk to the ponies in the following order: Tonic - Chef Linguine - Marvell. I've done it without issues.

Problem 2: Those icons under the main skills are upgrades, they become available at lvl 10, 20, 30 etc to improve the skill, they are undraggable. Drag only the top icon.

Problem 3: I've heard that Birthday Wishes is quite buggy this version, I've completed it before without issues so I can't help you. But I advise you not to carry too many quests at once, do it one at a time.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Free Fall on 2018 Jun 17, 14:52:03
Здравствуйте. У меня такая проблема, при запуске игры постоянно выдает ошибку - при запуске в Loe.exe обнаружена ошибка. Игра постоянно падает при попытке подключится к серверу выбора персонажей. Такая проблема одинакова для обоих версий игры. С некоторой вероятностью версия х86 заходит чаще чем версия х64.

Sistem configuration:

Processor - core 2 quad 2.5 gh

Ram - 8gb

Video - Ge Force GTX 450 1gb

Win  - Win 7 x64.

Что является причиной такого поведения игры? Из-за падений клиента мало когда удается все же зайти и поиграть.

Проверял саму Windows в чистом виде. Тоже самое - постоянное падение exe  файла игры.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Fluttershy Cloud on 2018 Jun 17, 20:51:53
Translated using translator, so it's not 100% accurate:
Hi. I have this problem, when you start the game constantly gives an error - when you run in Loe.exe error detected. The game crashes constantly when you try to connect to the character selection server. This problem is the same for both versions of the game. With some probability, the x86 version comes more often than the x64 version.

Sistem configuration: 

Processor-core 2 quad 2.5 gh

Ram-8gb

Video - Ge Force GTX 450 1gb

Win-Win 7 x64.

What is the reason for this behavior of the game? Due to falling client a little when it is possible to come over and play.

I checked the Windows itself in its pure form. The same thing-the constant fall of the exe game file.

Please use English next time, Free Fall.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Ulia_ on 2018 Jun 20, 05:50:01
 :с  >:О  >:/ DD:  >:/  >:/  >:/  >:/
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Free Fall on 2018 Jun 24, 08:07:45
It is difficult to play when you are being haunted by application startup errors. After making sure that the error does not change, I bring you what appears in the case of the launch of the x32 version of the game - The instruction at 0x7782000a addressed memory at 0x77822008 the memory can not be written.

P.S Help me finally understand what's wrong with me?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Frazikar on 2018 Jul 06, 23:17:56
Can't log into the game as I receive - Error, Failure: Could not get user - when I try to log in...

No idea on what is (not) happening here...
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Frazikar on 2018 Jul 09, 14:34:05
Figured out what was going wrong and have logged in, but work needs to be done on in-game help/hints... :P
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Mrs lucy sparkelz on 2018 Jul 14, 09:38:29
Im having a problem login it keeps saying error failure could not get user
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Frazikar on 2018 Aug 02, 11:28:04
OK, now I have the problem of having the error on recipes when logging in, so what recipes need loading??
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: pony jack on 2018 Aug 02, 12:15:26
the website works now
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Bee Bun on 2018 Aug 02, 12:58:15
I know how to fix this error listing thing but the only file i get is data no GUIsettings2 or anything just data
https://imgur.com/zEbO7sI
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: pony jack on 2018 Aug 02, 13:23:41
website works now
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Lili5510 on 2018 Aug 09, 13:02:41
Am I the only one who can't reset my password for the bug report website? I can probably make a new one, but this is still a inconvenience.  :l
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Kalugura on 2018 Aug 11, 14:33:51
Just can't get through mail verification (letter doesn't appear even in "spam" folder). Can someone post this problem there:
NPC dialogue is broken (Pacific Breeze in Crystal Kingdom spa) - so quest "Trouble Stoppers" can't be done. https://imgur.com/a/nvkEOSj - looks like this
updated: all of a sudden got a bunch of verification emails, so created new task by myself
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Qnty Fratelli on 2018 Aug 12, 17:11:43
Hi. I have a problem with that. After you have completed the quest "the Mindless Violins", I was not given the egg of the cat. Please help, I've been doing this quest for so long..
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Great_Honor on 2018 Aug 23, 11:11:38
I need answer. I don't understand. Did server close forever? When i try to login, i see "Couldn't connect to host". In russian community i see that message: "...On the night from Saturday to Sunday, September 24, exactly at midnight, Moscow time, its sun will roll forever: the servers will be turned off, and the old landscapes of the locations will remain only in the screenshots and in the memory of those who once left here a part of their own souls..."
What is going on? Did server really close forever? Please reply to me. ono
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: ShootingStarYT on 2018 Aug 23, 13:33:34
Hello I have a Question my Friend and I downloaded the newest LOE Version and we both lost 10Levels
I was Level 19 and she was Level 17. Is it a Glitch or Bug  :c ? if not why did we lost 10 Levels? She also need to do all her Quests again

I hope you can help us

ShootingStarYT
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Aug 23, 14:00:55
In our latest blogs we announced that a XP Revamp would be implemented, this gives you more possibilities and more fun to find your way in LoE. :ellowee:
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: SherryICarton on 2018 Aug 26, 16:33:45
Hello help please! The problem is that when I logged into my account (That is entered the login and password) starts a long download. Then this text appears (The one in the picture)... I tried many things against it, and decided to appeal to you. Help please :( 
The picture itself:
https://pp.userapi.com/c845019/v845019501/d4248/XNx9eiwBpRE.jpg

\Sorry for my English!\
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Aug 27, 01:41:32
hi there what client version do you use?

The most up to date is 2018-08-01.
Also make sure your firewall allows LoE.

Kind Regards Woona
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: SherryICarton on 2018 Aug 27, 10:02:12
Version of the game I have 2018.08.01! The game is in the Exceptions but still not working  DD:
Quote from: -Woona- on 2018 Aug 27, 01:41:32hi there what client version do you use?

The most up to date is 2018-08-01.
Also make sure your firewall allows LoE.

Kind Regards Woona

Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: FluffyHuskyGaming on 2018 Aug 29, 09:03:53
Hello, I am FluffyHusyGaming, I was Wondering if there was a way you could reset my settings my Screen Is Zoomed in too much for me to even get the Settings button and Change it.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Srpouhi on 2018 Sep 13, 22:41:19
So I made a new pony (under Moon Stone) and I didn't receive the poseys or prickleys spell that I need to attack Thyme with. It's not in my hotbar, it's not under spells in the journal, and I'm not sure where else to look. Any solutions?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Tabea008 on 2018 Sep 28, 08:52:41
i uh would like to know how to update  <3  0:)  ono
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: luna best pony on 2018 Oct 10, 17:16:42
when i launch into the game its just pitch black

Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Oct 11, 14:05:10
Can we plz use the phabricator reported here. This way we can see what is the problem.


Also, Pitch Black, Driver updates?, what OS, 32/64 bit....


cheers
Woona
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: SherryICarton on 2018 Oct 27, 14:15:54
Help. In the quest Costume of the night .. I went to the Pony ensemble and took the quest from him.
He sent me over the cardboard to Bluebell. Then go to Loadsa Coins for rainbow water. After that I went to the forest to get branches, and then I accidentally removed the cardboard and did not notice it. I went to the Ensemble and he said that the materials are not enough. I noticed that there was no cardboard and went to Bluebell again.She did not give me cardboard because she already gave me.
Now I can not complete the quest Costume of the night
What should I do? (Do not delay the answer and sorry for English)
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Frisktaker on 2018 Oct 30, 12:04:32
So...I tried to register on Phabricator(which I guess is basically like GitHub), but I am not receiving the verification email for some reason. Dangit. Oh well, I'm sure any suggestions I'd have were made by like twenty other people anyway.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Winter3457 on 2018 Oct 31, 22:43:44
On the game of LOE there's a bug where ponies can't see the others eyes close on both ends only yourself, please fix it when you can
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Frisktaker on 2018 Nov 01, 12:15:40
Welp, since Phabricator absolutely refuses to send me my verification email(and no, it's not in Spam, I checked), I suppose I have to say it here, but entering the school put me out of bounds. Fortunately, I was able to clip back inside.

Again, I wish I could figure out how to get Phabricator to send me the email so that I could actually submit a bug report and suggestions, but it just isn't cooperating and I can't find any way to make it cooperate online. What's worse, because it's in a perpetual state of wanting to send me the email, and I used my gmail account, I cannot register via Google either.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Nov 01, 15:33:44
for now that can be fixed by typing the /stuck command, this should bring you back in
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Frisktaker on 2018 Nov 01, 17:56:33
oh, I was able to clip back in, I just felt like posting it. Is there any way I can tell Phabricator to at least give up so I can register via Google, or am I just stuck posting stuff here. Speaking of which, the text in scc seems to be missing.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MarchPrincess05 on 2018 Nov 03, 09:54:35
soo... whenever I go to cantermore as Pacific shores, a bugged quest marker appears on top of a filly's head
(https://cdn.discordapp.com/attachments/490529856459767834/508275559105691658/2018-11-03_08-42-09-1473.png)
Is there a way to fix this?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Nov 03, 14:11:37
yes report it to phabricator. Check which quests are still open.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: imtired1234 on 2018 Nov 18, 00:44:26
Hey, this is a fun game and all. But there's something that truly irritates me.

Why is the mane and tail so... jiggly?

I move only slightly, and the hair goes spastic, all over the place. To the point it looks ridiculous. It doesn't even look normal.
It sorta ruins the hairstyle too. There's this one mane I really like, but I can't even use it because it won't keep its shape. In fact it looks like a blob having a seizure on my head. Is there a way to fix it?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2018 Nov 18, 01:58:42
reporting ti to phabricator using the link provided
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: HarmonyBunny on 2018 Nov 26, 01:04:53
When I entered the Ponydale School, my filly Berry Sweet got stuck in a void and cannot move at all... if you could fix it somehow, that would be nice.
(https://orig00.deviantart.net/4c2b/f/2018/329/8/b/2018_11_26_07_58_06_4059_by_harmony__bunny-dcsx6ts.png)
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Great_Honor on 2018 Dec 01, 14:17:14
Здравствуй, у меня такая же проблема, можешь пожалуйста рассказать как ты ее решил? X3
Hello, I have the same problem, can you tell me how you dicided it?  X3
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Bluqouver on 2018 Dec 02, 04:20:55
For now, type the " /stuck " command in chat box.  It will return you inside the correct area of the school.

Some instructions/help/guides could be included within the games folders.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Sparkbow on 2018 Dec 09, 11:23:48
cant go to ponydale or heartlands
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: redheart100 on 2018 Dec 27, 23:09:54
i need help i cant log in when i try to log in it take long time to log in and i never get to log in it keep saying error and i really want to play its my first time and i never get the chance to play it yet someone help me please!.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: DracoBlack on 2019 Jan 06, 11:44:26
Initially, the game works well, I go through several missions, but when I turn into Ponydale, the game crashes. Please tell me what to do?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Rosietherose7 on 2019 Jan 06, 15:51:51
HELP!! I CAN'T GO TO MY MAIN OC!!!!!!!!!!!!!


GO TO :

https://sta.sh/029hhgmdqpqj

FOR IMAGE

Thank You for helping and fixing this bug!

-Pinkie Dash <3
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Kirby Swirl on 2019 Jan 16, 16:46:40
Quote from: Ellowee on 2017 Sep 07, 21:53:03Hi everyone!

Now that the Open Access Release is live, you'll need to know how to report a bug on our new system, Phabricator!  To report issues with, or make suggestions about, Legends of Equestria, please follow the steps below.

Step 1) Create an account on http://phabricator.legendsofequestria.com/

Step 2) Depending on the issue you're reporting, click on one of these links:
For general game/server bugs & suggestions -http://phabricator.legendsofequestria.com/maniphest/task/edit/form/1/
For quest bugs - http://phabricator.legendsofequestria.com/maniphest/task/edit/form/5/

Step 3) Make a short title, a concise description of the bug or suggestion.

Step 4) In the description box, first fill out first what the bug/error or suggestion is, then fill out the steps you took that caused the bug, so we can repeat them to replicate it; and finally, include screenshots/pictures/video of the bug to help us find it.

Please make sure to submit each bug or suggestion on separate tickets. For example, if you encounter two quests that have issues, don't add them both to the same ticket; please submit two different reports, one for each quest. We assign individual tickets to team members based on their area of expertise, so this makes sure we don't get confused or overlook any problems!

If you report bugs anywhere else, we may ask you to submit them this way instead; this is the best way to keep everything recorded, so that the relevant team members will be able to check the bug list and work on fixing them in their own time.


Note: please do not send bug reports via email to a member of the team, to our social media accounts, or post them in response to this topic. All bug reports should be made through the system explained above, to make sure the right people on the team see them, and get to work fixing them!


Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: charahunter999 on 2019 Jan 31, 14:50:41
So everytime i log in the textures aren't working correctly i'm not sure how to fix this,
I can't see the Play button and i can't reach the Settings button beacuse i have no clue which it is its all just Bright Pink Rectangles and Squares with the normal background.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: AngryRanger on 2019 Jan 31, 23:04:27
Hey i would like to suggest something for LOE that world help a lot of players because there is this glitch floating around and many have tried to fix but have failed to an epic extent the problem is in the settings of the game when you go to change the view distance it ends up changing the window size to a point where the game is unplayable you can't even log in so what i have in mind is a monthly setting reset for all players that would be nice. Also just for record i already deleted and re-downloaded the game like 4 times 
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: anthonybeaugr on 2019 Feb 23, 17:31:43
I saw some creature flying please fix that
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: twilightsparkle22 on 2019 Mar 06, 23:55:53
When i log in after a while i get- failure: could not get user does anyone know how to fix this?  O:
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Blue~Pegasi# on 2019 Mar 18, 14:34:03

:c  :s
Can someone help me with the train stations? They're not working!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Honey Bell on 2019 Mar 19, 01:56:28
While I appreciate the fact that there are bug to be fixed, I urge you to use the Phabricator system as described in the beginning of the topic.

Thank you.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: bugsbugsandmorebugs on 2019 Apr 26, 17:27:09
I wanted to let you guys know that Phabricator doesn't work anymore, so I can't submit anything. It refuses to connect.

On that note I need to report that I'm stuck at the Flying TM because I defeated the clouds Sunlight Chaser spawns without Cyclone. Quest marker NPC only reset their positions and now Chaser doesn't do the TM quest anymore, so I'm stuck as a foal.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: lillia758aj on 2019 Aug 18, 19:11:59
excuse meh idk where to put this but here i go its not a bug just a problemo
 



SOOO  i went to checklist do to her quest and chose the animal team then defeated the monsters and went to  get materials  but then i  accidently deleted two of those materials and now i cant get it back, tried to reactivate the quest( didnt work  )   tried to  speak to them again (DIDNT WORK)  and now i cant complete the quest Xd
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: thunduruslightboltworthy on 2019 Aug 28, 22:25:15
hi just wanted to ask/report a posile bug idk but when i was playing a a pegi i went ona that rainbow quest for zap apples the mare beneath the rainbow falls asked me to fetch her one but i soon found a bit of a problem i think its called quest loop or in other words this is whats happening. ~ go to blimp following the yellow mark oh now it tells me to go back oh now she tell me to go get her talk to her friend oh its a guard pony the yellow mark is following him oh wait i can't seem to talk to him ugh log out log back in oh its looped at the blimp again.~ so now what i can still go on other quests but that one is bugged for me
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: R_LEGENDA on 2019 Dec 16, 00:35:26
I have a problem, when start the game it closes instantly. Archive unpacked to your desktop
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: marc timothy moses on 2019 Dec 27, 17:24:53
Quote from: Ellowee on 2017 Sep 07, 21:53:03Hi everyone!

Now that the Open Access Release is live, you'll need to know how to report a bug on our new system, Phabricator!  To report issues with, or make suggestions about, Legends of Equestria, please follow the steps below.

Step 1) Create an account on http://phabricator.legendsofequestria.com/

Step 2) Depending on the issue you're reporting, click on one of these links:
For general game/server bugs & suggestions -http://phabricator.legendsofequestria.com/maniphest/task/edit/form/1/
For quest bugs - http://phabricator.legendsofequestria.com/maniphest/task/edit/form/5/

Step 3) Make a short title, a concise description of the bug or suggestion.

Step 4) In the description box, first fill out first what the bug/error or suggestion is, then fill out the steps you took that caused the bug, so we can repeat them to replicate it; and finally, include screenshots/pictures/video of the bug to help us find it.

Please make sure to submit each bug or suggestion on separate tickets. For example, if you encounter two quests that have issues, don't add them both to the same ticket; please submit two different reports, one for each quest. We assign individual tickets to team members based on their area of expertise, so this makes sure we don't get confused or overlook any problems!

If you report bugs anywhere else, we may ask you to submit them this way instead; this is the best way to keep everything recorded, so that the relevant team members will be able to check the bug list and work on fixing them in their own time.


Note: please do not send bug reports via email to a member of the team, to our social media accounts, or post them in response to this topic. All bug reports should be made through the system explained above, to make sure the right people on the team see them, and get to work fixing them!



i keep getting room failed to connect messages. i updated the game and i still get them
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: supergamer_115 on 2020 Jan 15, 17:39:36
so i downloaded the newest version today but it says build: 2018 v 10.01. how do i fix this?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Howitzer on 2020 Jan 15, 21:56:12
Quote from: supergamer_115 on 2020 Jan 15, 17:39:36so i downloaded the newest version today but it says build: 2018 v 10.01. how do i fix this?
Are you sure you downloaded it here (https://www.legendsofequestria.com/downloads)?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: ygjngm on 2020 Jan 31, 05:05:05
i can't talk with the reefus clacket, but in the quest they ask me to return to it
Title: answer
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Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: TouhouProject06 on 2020 Mar 23, 03:17:23
Sorry, I wanted to write about the error in Cloudsdale where the Storm Chaser sits half in the bench, but unfortunately I can't follow the link, it gives an error.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Mistica Cat on 2020 Apr 08, 08:05:44
 When I tried to leave Cloudpolis through the portal  of the  airship ... I found myself in a white abyss (((why?
 
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Vile Harpy on 2020 May 26, 16:50:15
Hello/ Have not had to upgrade, demolish the old one, simultaneously removing from LocalLow loe, download seacock with the official, go - goes "this", demolished everything and unpack again - the same thing, if you can get to the loading screen the connection dies. The network is stable - everything plows,
, the client x64 under my system, Windows 10, VPN I do not use ,because of which last time there were problems, everything was OK before. No error code, nothing to find fault with or find out what the problem is. Today I barely went in, changed a couple of locations and couldn't go in anymore. The previous version worked better for me, I don't know why..
I don't know how to attach a screenshot, so I quote:

Error while Loading character list. Please inform the server administrator if you get this error again

and

Lost connection to room server. Waiting for mainserver to move you to a different room.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Neon44 on 2020 Jul 18, 17:32:11
Ok, i been playing LoE for quite sometime and for some reason it takes 4.0 seconds for everything in my combat hot bar to recharge. it has never done this before, can you plz fix it. I cant stand waiting that long for a recharge rate when im grinding in the evershade forest. I need it cut short so i can attack faster not wait 4.0 seconds to wait till i can use it again. please please help me.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Howitzer on 2020 Jul 19, 19:18:24
Quote from: Neon McClure on 2020 Jul 18, 17:32:11Ok, i been playing LoE for quite sometime and for some reason it takes 4.0 seconds for everything in my combat hot bar to recharge. it has never done this before, can you plz fix it. I cant stand waiting that long for a recharge rate when im grinding in the evershade forest. I need it cut short so i can attack faster not wait 4.0 seconds to wait till i can use it again. please please help me.
Try to take resuscitation off of your hotbar and switch into a new room in the game and try it, that usually works.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: ZodiacZone on 2020 Oct 12, 18:08:55
I'm not sure if I'm doing this right, but...

Once I open LOE; I somehow put it to a very zoomed in version of it, and  I'm not sure how to fix it; because I can't do anything without being able to see the other parts of the login screen!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Howitzer on 2020 Oct 14, 00:48:27
Quote from: ZodiacZone on 2020 Oct 12, 18:08:55I'm not sure if I'm doing this right, but...

Once I open LOE; I somehow put it to a very zoomed in version of it, and  I'm not sure how to fix it; because I can't do anything without being able to see the other parts of the login screen!
Try this:

For your resolution, you'll need to open windows explorer (or you operating system's equivalent) and follow your files down this path:
C:\Users\Name\AppData\LocalLow\LoE\Legends of Equestria

You'll find a file called "VideoSettings"
Open it up in notepad. Under "Resolution", change the height and width to a more appropriate size. Save you changes and restart the game.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Moonlight_Scintilla on 2021 Mar 02, 12:26:54
Quote from: Ellowee on 2017 Sep 07, 21:53:03Step 1) Create an account on http://phabricator.legendsofequestria.com/


*Clicks "Log In" to access registration form*

https://imgur.com/GhLKVLx

Google? No thanks. *Clicks "Register New Account"*

https://imgur.com/l4k76IW

Not secure? Alright, I'll just Google* "https phabricator"

https://secure.phabricator.com/

Click Login to make an account and...

https://imgur.com/HOOv6Ew

Well then. Forced to use Google or insecure registration? Please advise.

*DuckDuckGo ;)
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: joeynigro on 2021 Apr 07, 22:49:04
Excuse me, I would like the rules fixed, because toilet humor is not inappropriate.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: RoseBlack on 2021 Apr 15, 17:20:11
Hello, this is about a bug... I can't enter the game because I keep getting items..error.
How i can fix it?
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Howitzer on 2021 Apr 15, 18:25:08
Quote from: RoseBlack on 2021 Apr 15, 17:20:11Hello, this is about a bug... I can't enter the game because I keep getting items..error.
How i can fix it?
Try This:

Close LoE. Then, press the Windows key + R on your keyboard, and it should open up a small search box.

Paste the following into that search box - %appdata%..\..\LocalLow\LoE\Legends of Equestria - and press enter.

(NOTE: If you're using Linux, you need to look for this folder instead - ~/.config/unity3d/LoE/Legends of Equestria

And on MacOS, it's this one: ~/Library/Application Support/LoE/Legends of Equestria)

This should open up the hidden LoE folder. Delete everything in there, and then close it.

Now, re-run the LoE program. It'll create new, 'default' files to replace the one you just deleted, which should resolve the issue!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: RoseBlack on 2021 Apr 16, 04:35:18
Quote from: Howitzer on 2021 Apr 15, 18:25:08Try This:

Close LoE. Then, press the Windows key + R on your keyboard, and it should open up a small search box.

Paste the following into that search box - %appdata%..\..\LocalLow\LoE\Legends of Equestria - and press enter.

(NOTE: If you're using Linux, you need to look for this folder instead - ~/.config/unity3d/LoE/Legends of Equestria

And on MacOS, it's this one: ~/Library/Application Support/LoE/Legends of Equestria)

This should open up the hidden LoE folder. Delete everything in there, and then close it.

Now, re-run the LoE program. It'll create new, 'default' files to replace the one you just deleted, which should resolve the issue!
Thank You!
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Masha8903 on 2021 Jun 18, 09:08:00
http://phabricator.legendsofequestria.com/ NOT WORKED (Can Not Connect to MySQL)

I have problem with questmarker from quest "Straight and Narrow" https://legendsofequestria.fandom.com/wiki/Straight_and_Narrow
The quest marker for "Pumpkin Pie" still remain after completing the quest
"Old Quest Marker Fix" doesn't have the required dialogue with this quest
Game version 2021.03.01
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: MegaArmor on 2021 Sep 23, 14:58:44
the game freezing the says not responding then keeps logging me out all bye it self that needs to be fixed.
Title: i cant fix the size of the loading screen
Post by: ShatteredDragon24 on 2021 Oct 15, 16:02:56
i adjusted the size of the application but no i cant fix it i cant see if im entering my password in correctly plz help ono  
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: Howitzer on 2021 Oct 16, 05:29:58
Quote from: ShatteredDragon24 on 2021 Oct 15, 16:02:56i adjusted the size of the application but no i cant fix it i cant see if im entering my password in correctly plz help ono  
Try this:

For your resolution, you'll need to open windows explorer (or you operating system's equivalent) and follow your files down this path:
C:\Users\Name\AppData\LocalLow\LoE\Legends of Equestria

You'll find a file called "VideoSettings"
Open it up in notepad. Under "Resolution", change the height and width to a more appropriate size. Save you changes and restart the game.
Title: Re: [Tutorial] How to Use Our Bug & Suggestion Report System!
Post by: LadyDewDrop on 2021 Oct 16, 09:31:09
Hi there, I'm having trouble logging in. It keeps telling me to update to the latest version but... I already have it?  ono

(https://photos.app.goo.gl/PxPMM13337E7x6Wq5)

(https://photos.app.goo.gl/s5hEae2uSMRVdi1z9)