Can't log in?

[Doojay]

Whenever I try to log in I get the same message;;

Cutiemarks..Error!
Items..Error!
Abilites..Error!
Skills..Error!
Recipes..Error!
Item Atlas..Done
Skill Atlas..Downloading

I've tried closing out and going back in, but it still hasn't worked.
??

[Doojay]

It has now changed to;;

Cutiemarks..Error!
Items..Done
Abilites..Downloading
Skills..Error!
Recipes..Done
Item Atlas..Done
Skill Atlas..Downloading

I'm still unable to log in/get to the servers list.
What can I do to fix this?

[Dark_Twilight]

Try deleting folder in

%USERPROFILE%\AppData\LocalLow\loe\

and logging in again

[Doojay]

Try deleting folder in

%USERPROFILE%\AppData\LocalLow\loe\

and logging in again

I have a Mac, where can I find the folder?

[Dark_Twilight]

Sorry no idea for mac, but if the files are named the same searching for their names should be able to find them.

Here are couple files from that folder

Spoiler: show

GuiSettingsV2.json
hotbar.json
input.json
VideoSettings.json
VolumeSettings.json
cutiemarks\blank.png
cutiemarks\cutie_alchemy1.png

Here are some counterparts for appdata locations for mac from google

~/Library/Application Support

~/Library/Preferences

Look for LoE\Legends of Equestria folder names

[Doojay]

Sorry no idea for mac, but if the files are named the same searching for their names should be able to find them.

Here are couple files from that folder

Spoiler: show

GuiSettingsV2.json
hotbar.json
input.json
VideoSettings.json
VolumeSettings.json
cutiemarks\blank.png
cutiemarks\cutie_alchemy1.png

Here are some counterparts for appdata locations for mac from google

~/Library/Application Support

~/Library/Preferences

Look for LoE\Legends of Equestria folder names

Alright, I got to the folder, and it has everything listed above except for what the file I'm supposed to delete. There isn't a user file, either.

[Dark_Twilight]

Just delete whole loe folder in that temp location. The game will rebuild it next time you run it. Possibly w/o your error

[Doojay]

Just delete whole loe folder in that temp location. The game will rebuild it next time you run it. Possibly w/o your error

It worked!!!
Thank you so much!

[Hatsune Neko]

i am also havinbg this issue
i have followed all the advice given  so far and even going as far as deleting everything i can find with LOE folders and reinstalling everything.
yet i still get this.

https://gyazo.com/e928df9220d4851e388dfa7d30154fa0

[Galapagois]

This forum area is intended for reporting suggestions & bugs to do with the site, not the game. All game suggestions and bugs should be reported using the system described here, and all requests for help should be directed to our support email address. This makes sure that we guarantee that the right people actually know about the problem, and can work on fixing it!