Print Page - Can't log in?

Title: Can't log in?
Post by: Doojay on 2017 Sep 13, 16:38:08

Whenever I try to log in I get the same message;;

Cutiemarks..Error!
Items..Error!
Abilites..Error!
Skills..Error!
Recipes..Error!
Item Atlas..Done
Skill Atlas..Downloading

I've tried closing out and going back in, but it still hasn't worked.
??

Title: Re: Can't log in?
Post by: Doojay on 2017 Sep 13, 18:59:52

It has now changed to;;

Cutiemarks..Error!
Items..Done
Abilites..Downloading
Skills..Error!
Recipes..Done
Item Atlas..Done
Skill Atlas..Downloading

I'm still unable to log in/get to the servers list.
What can I do to fix this?

Title: Re: Can't log in?
Post by: Dark_Twilight on 2017 Sep 13, 19:08:33

Try deleting folder in

%USERPROFILE%\AppData\LocalLow\loe\

and logging in again

Title: Re: Can't log in?
Post by: Doojay on 2017 Sep 13, 19:36:27

Quote from: Dark_Twilight on 2017 Sep 13, 19:08:33Try deleting folder in

%USERPROFILE%\AppData\LocalLow\loe\

and logging in again

I have a Mac, where can I find the folder?

Title: Re: Can't log in?
Post by: Dark_Twilight on 2017 Sep 13, 19:45:44

Sorry no idea for mac, but if the files are named the same searching for their names should be able to find them.

Here are couple files from that folder

Spoiler: show

Here are some counterparts for appdata locations for mac from google

~/Library/Application Support

~/Library/Preferences

Look for LoE\Legends of Equestria folder names

Title: Re: Can't log in?
Post by: Doojay on 2017 Sep 13, 19:52:05

Quote from: Dark_Twilight on 2017 Sep 13, 19:45:44Sorry no idea for mac, but if the files are named the same searching for their names should be able to find them.

Here are couple files from that folder

Spoiler: show
GuiSettingsV2.json
hotbar.json
input.json
VideoSettings.json
VolumeSettings.json
cutiemarks\blank.png
cutiemarks\cutie_alchemy1.png

Here are some counterparts for appdata locations for mac from google

~/Library/Application Support

~/Library/Preferences

Look for LoE\Legends of Equestria folder names

Alright, I got to the folder, and it has everything listed above except for what the file I'm supposed to delete. There isn't a user file, either.

Title: Re: Can't log in?
Post by: Dark_Twilight on 2017 Sep 13, 19:57:17

Just delete whole loe folder in that temp location. The game will rebuild it next time you run it. Possibly w/o your error

Title: Re: Can't log in?
Post by: Doojay on 2017 Sep 13, 20:26:44

Quote from: Dark_Twilight on 2017 Sep 13, 19:57:17Just delete whole loe folder in that temp location. The game will rebuild it next time you run it. Possibly w/o your error

It worked!!!
Thank you so much! :)

Title: Re: Can't log in?
Post by: Hatsune Neko on 2017 Sep 14, 03:03:41

i am also havinbg this issue
i have followed all the advice given so far and even going as far as deleting everything i can find with LOE folders and reinstalling everything.
yet i still get this.

https://gyazo.com/e928df9220d4851e388dfa7d30154fa0

Title: Re: Can't log in?
Post by: Galapagois on 2017 Sep 16, 18:38:26

This forum area is intended for reporting suggestions & bugs to do with the site, not the game. All game suggestions and bugs should be reported using the system described here (https://forum.legendsofequestria.com/index.php?topic=16754.0), and all requests for help should be directed to our support email address (https://www.legendsofequestria.com/contact). This makes sure that we guarantee that the right people actually know about the problem, and can work on fixing it!

Legends of Equestria - Forum

Forum Information => Forum suggestions => Resolved Issues => Topic started by: Doojay on 2017 Sep 13, 16:38:08